OEM Service
OEM Service
Zhen Chang Uniforms is committed to providing every customer with efficient, professional, and personalized uniform customization services. Our service process is thorough and detailed, ensuring that each step meets the customer’s requirements and that the final product meets high standards.
Customer Communication and Requirement Analysis
In the first step of the service, we have detailed discussions with customers to fully understand their needs. This stage involves the following aspects:
- Uniform Purpose: Understanding the specific functions required for the uniform (e.g., oil-resistant, stain-resistant, anti-static, etc.).
- Industry Characteristics: Providing tailored solutions based on the unique requirements of different industries (such as schools, hotels, restaurants, medical, manufacturing, etc.).
- Design Preferences: Discussing the customer’s design preferences, including style, color, and corporate identity.
- Fabric Selection: Recommending suitable fabrics based on industry needs and customer requirements.
- Quantity and Delivery Time: Confirming order quantity, delivery date, and any special requirements
Based on this information, our design team provides professional advice and creates an initial design proposal.
Design Proposal and Confirmation
Based on the customer’s needs and communication, Zhen Chang’s design team will provide a customized design proposal for the uniforms, including:
- Style Design: Offering multiple design options based on industry features, functional needs, and customer preferences.
- Fabric Recommendations: Recommending suitable fabrics according to customer requirements and providing fabric samples for selection.
- Logo and Branding Design: If logos or company slogans need to be embroidered or printed, we design them based on the customer's brand image.
- Size Confirmation: After confirming the design proposal, we provide a size chart to ensure a perfect fit for every employee.
Once the design is confirmed, we proceed to the next step.
Sample Making and Fitting
Once the design is confirmed, we begin producing samples and go through the following stages:
- Sample Production: Producing a sample based on the confirmed design and fabric.
- Fitting and Adjustments: Customers can try on the sample to check the fit, style, and comfort. If any adjustments are needed, feedback is provided to ensure the final product meets expectations.
- Sample Approval: After any necessary adjustments, the sample is approved, and we move to mass production.
The sample making and fitting process is crucial to ensure that every employee feels comfortable and the uniform fits properly.
Mass Production
After the sample is approved, we move to the official production stage:
- Cutting and Manufacturing: Using high-precision equipment to cut fabrics, ensuring every part is accurate to the design.
- Sewing and Crafting: Skilled workers sew the uniforms based on the sample design, ensuring every stitch is neat and durable.
- Functional Treatments: Based on customer requirements, we apply functional treatments such as antibacterial, stain-resistant, or oil-resistant finishes to ensure the uniforms meet specific work environment needs.
Throughout the production process, we maintain strict quality control to ensure that the fabric, craftsmanship, and functionality of each uniform meet the required standards.
Quality Inspection and Packaging
After production is complete, each uniform undergoes a rigorous quality inspection to ensure it meets the standards:
- Quality Inspection: This includes checks on fabric quality, sewing craftsmanship, size accuracy, and logo clarity.
- Post-Inspection Cleaning and Ironing: After passing inspection, the uniforms are cleaned and ironed to ensure they are in their best condition.
- Packaging: Based on customer needs, uniforms are packaged in batches and sizes to ensure safe and tidy transport.
Once packaged, the uniforms are ready for shipment.
Shipping and Delivery
Uniforms that pass inspection are shipped according to the customer’s required delivery dates to ensure timely delivery. We offer various shipping options such as air freight and sea freight, ensuring the uniforms arrive in perfect condition.
- Shipping Methods: Flexible shipping options are available based on customer needs.
- Delivery Tracking: We provide logistics tracking services, so customers can monitor the status of their orders in real time.
Zhen Chang’s service process, from initial communication to after-sales service, remains efficient, professional, and personalized. Every step is centered around the customer’s needs, ensuring that each uniform delivered meets high standards, helping businesses build a more professional brand image while enhancing employee comfort and a sense of belonging.
Through this meticulous process, Zhen Chang continues to provide high-quality, customized uniforms and excellent service across industries.
Get Your Brand Noticed with Custom Uniform!
We are committed to delivering the highest quality custom uniforms to clients around the world, providing an extensive range of customization options for apparel companies. We offer personalized services tailored to customer needs, including different fabrics, designs, and patterns.
